Name: <%= request.salutation %> <%= request.firstName %> <%= request.lastName %>
Company: <%= request.company || '-' %>
Email: <%= request.email %>
Country: <%= request.country %>
Telephone: <%= request.telephone %>
Device: <%= request.deviceCategory?.Language?.EN?.[0]?.ProductName || 'N/A' %>
Device Model: <%= modelName %>
Note: <%= request.note || '-' %>
Status: <%= request.status || 'pending' %>